HCM CITY – The new-age carrier Vietjet on Friday self-handled its ground operations at Nội Bài International Airport in Hà Nội, making it the first private carrier to set up its own ground handling arm in Việt Nam.
The move aims to improve the airline’s service quality, independently and flexibly adjust its own flight schedule to meet seasonal flight operations, especially in peak season, and effectively manage its operation costs, Vietjet says in a statement.
It will also help unify Vietjet’s image and brand recognition as well as ensure the airline’s thorough and safe operation.
"The launch of Vietjet's ground services in Hà Nội marked a milestone in the airline’s strategic development to optimise its cost-reducing opportunities while enhancing ground handling service quality and facilitating more sources of revenue," Vietjet vice president Nguyễn Thanh Sơn said.
Vietjet is currently one of the largest airlines in Việt Nam in terms of domestic flight frequency, particularly at Nội Bài International Airport. The carrier operates over 30 domestic and international routes to and from the airport, serving thousands of passengers daily. Nội Bài is hence selected as the first airport for Vietjet to handle its own ground services, paving the way for the airline’s further service expansion in the future.
By setting up its own ground handling services when the aviation industry was heavily impacted by the COVID-19 pandemic, Vietjet has proved to be an airline of great administration capabilities as it constantly comes up with flexible businesses to respond well to the changing and challenging business environment.
Vietjet has been listed among the top airlines with the fastest growth rates in the region for years. The airline’s consolidated after-tax profit reached VNĐ47 billion (about US$2 million) in the first six months of 2020.
“Vietjet has proactively sought extra business opportunities during the pandemic in addition to the self-handling ground services, for example boosting the cargo transport services since April 2020 and operating thousands of cargo flights delivering essential goods and medical equipment,” Sơn added.
In preparation for the bouncing back of the aviation market post-pandemic, Vietjet has developed plans for various new e-commerce products. That are to bring great benefits to customers and generate potentially high revenue for the airline once they are launched in the future.
Vietjet is also ready to carry out its flight plans for international markets as soon as the authorities give the green light. It is determined to make sure that the pandemic will be strictly kept under control to protect the well-being of passengers and the airline’s staff, fundamentally contributing to the economy and investment recovery. — VNS